Pearson logo with arrow and play markings Playbook

Deliver

These are the plays to help move solid designs into implementation.

Participant Nights

  • Allow stakeholders to engage directly with users who are using the product “in the wild”.
  • Remove the mediation of UX researchers.

Phase

Design

Deliver

People

As defined in the Steps

Maturity

Intermediate

Contextual Inquiry

  • Learn how a tool, system, or piece of functionality is used.

Phase

Discover

Define

Design

Deliver

People

1 user

Maturity

Intermediate